Order Information and Shipping Policies
Little Girls' Pearls Guarantee
If you are unsatisfied with your jewelry for any reason, please
return it within 30 days of receiving your order (in original
condition) for an exchange or a refund (less shipping). The only
jewelry this does not apply to is the custom hand-stamped
personalized jewelry due to the completely custom nature of the
piece. Hand-stamped jewelry is not returnable. While we
take great care to create each piece to be very sturdy, if there
happens to be a defect in the bracelet that causes it to break in
that time, we will of course replace your bracelet or refund your
money. We would just ask that you return the original bracelet.
If
your jewelry should happen to need cleaning or repair after the 30
days, please do not hesitate to contact. We would be happy to
repair, restring or clean your jewelry for a small fee.
Safety Information
Please note that all of our products are made to
be sturdy. However, they do contain small parts. If a
small child were to break her bracelet, the small beads and pearls
and other parts could present a choking hazard. So for
children 3 and under, we recommend that the jewelry be a keepsake
for her. For small children, the jewelry is not intended for
everyday wear. Please never leave your child unattended while
wearing ANY piece of jewelry.
Shipping Information
Most items ship within 1 - 2 business days. If your jewelry will
take longer to create, we will notify you of the time frame for your
approval. If you need your jewelry shipped more quickly, please just
let us know and we will do everything we can to get your order out
the same day. All packages shipped are insured and traceable. You
will receive a tracking number as soon as your item is ready to
ship.
Please note that jewelry is shipped Monday - Friday, the shipping
times do not include weekends,
Shipping times below do not include the 1-2 business day jewelry
creation time. First class mail and Priority mail do not have
guaranteed delivery dates. For a guaranteed delivery date,
please choose 2-day air or overnight air.
- Shipping via first class mail is free (usually a week
or so, but can take longer
- Shipping via Priority Mail is $5 (usually 2-3 days,
but can take longer)
- Shipping via 2-day air is $18 (shipping transit time is
2
business days)
- Shipping via Overnight Express is $40 (shipping
transit time is 1
business day)
- International First Class (about 2-4 weeks) no
insurance, no tracking, no guaranteed delivery date - $5
- International Priority Mail (about 1-3 weeks) no
insurance, no tracking, no guaranteed delivery date - $14
- Global Express Mail (1 week) insured, traceable - $30
International customers are
responsible for any duties, taxes or other fees that may be
associated with importing products.
International Orders - Duties/Taxes/Customs
All orders are shipped as "merchandise" with full
value declared (as required by law). All duties
and customs are the responsibility of the purchaser.
Jewelry that is refused because of customs and duties
will not be refunded.
Sales Tax
California Residents and those having their orders delivered in California will be charged
8.75% sales tax.
Payment Options
Little Girls' Pearls accepts: Discover, Visa, MasterCard,
American Express and
PayPal. Items ship after payment is received.
Privacy Policy
We at Little Girls' Pearls value our customers' privacy greatly. The
only personal information we collect from you is when placing your
order. We collect the necessary information that you specifically
give us for delivering your order to you. We will not send you any
information that does not pertain to your order via email, phone or
mail unless you specifically request it. We will not give your
contact information to anyone else or sell it to anyone else. I
believe that junk mail, solicitous phone calls and junk email take
up far too much of our lives. We at Little Girls' Pearls would NEVER
want to add that "junk" to your life. When you order from us, we
treat you as if you were family. That will not change.
If you have any questions regarding our privacy policy, please do
not hesitate to contact us.
Questions? Drop me an
Email
or give me a call 1-888-937-6787.
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